Tour Terms and Conditions: Bookings:
A non-refundable deposit of $1,000 per person is required to secure your booking. Reservations are confirmed upon receipt of the deposit.
Final Payment:
The remaining balance is due by 1 March 2027. Bookings made after this date require full payment at the time of booking.
Cancellation:
The deposit is non-refundable. All monies paid become 100% non-refundable after 1 March 2027. Comprehensive travel insurance is strongly recommended.
Tour Suitability:
This is an active touring holiday suited to travellers with a moderate level of fitness. You should be able to walk for several hours, cover up to approximately 6 km in a day, manage hills, stairs, cobblestones and uneven surfaces, and board coaches and other transport without assistance. Some days involve early departures and full-day sightseeing. This tour is not suitable for travellers requiring wheelchairs, mobility scooters or similar mobility aids.
Walking Tours:
Guided tours of Porto and Lisbon each take approximately three hours and involve regular walking and periods of standing. Portugal’s historic towns feature steep streets and cobblestone paths that may be slippery when wet. Comfortable walking shoes are essential.
Special Requirements:
Please advise us at the time of booking if you have any medical condition, mobility limitation or require special assistance. While every effort will be made to accommodate requests, this cannot be guaranteed.
Group Size:
Tours operate with approximately 19 passengers, with a maximum of 24 guests.
Accommodation:
Rooms at the Monverde Wine Experience Hotel are spread throughout the vineyard and may require a walk of up to approximately 200 metres from reception. Single rooms are limited and subject to availability.
Coach Touring:
Historic city centres often restrict coach access, requiring short walks between the coach and attractions. Guests choosing not to participate in an included activity are responsible for meeting the coach at the next designated collection point.
Airport Transfers:
Return airport transfers are included when international flights are booked through our company. Travellers booking their own flights may purchase transfers, subject to availability.
Pickup & Return Transfers:
Pickup and return transfers are included from selected towns throughout Victoria and Southern New South Wales, including Albury, Wodonga, Wangaratta, Benalla, Seymour, Bendigo, Echuca, Kerang, Yarrawonga, Corowa, Deniliquin, Finley and surrounding districts.
Travel Documents:
Travellers are responsible for ensuring they hold a valid passport, any required visas or travel permits, and comply with all entry requirements.
Itinerary Changes:
We reserve the right to amend the itinerary, accommodation, transport or included services where necessary due to weather, operational requirements, supplier availability or circumstances beyond our control. Comparable alternatives will be provided where practical.
Force Majeure:
We are not responsible for delays, cancellations, itinerary changes or additional costs arising from events beyond our reasonable control, including severe weather, natural disasters, government restrictions, transport disruptions, airline schedule changes, industrial action or other unforeseen events.
Acceptance:
Payment of the deposit confirms acceptance of these Terms & Conditions.
