Tour Terms and Conditions: Booking Conditions
Deposit & Final Payment
A deposit of $150 per person is required to confirm your booking.
The balance is due by 12 September 2026. Bookings made after this date require full payment at the time of booking.
Passenger Details
Please provide the following when booking:
- Preferred first name (for name badge)
- Phone number
- Email address
- Postal address
- Any special meal or room requirements
Accommodation Preferences:
Please indicate your room preference: Twin / Double / Single / Triple / Will Share
Passengers selecting Will Share agree to share with another single traveller of the same gender. If a suitable person cannot be found, the single supplement will apply. If either passenger later requests a separate room, both passengers will be required to pay the single supplement (subject to availability).
Important Information
Free Passenger Pickup & Return:
Cardwell’s Coach Travel provides a free pickup and return service from major towns across North, North-East and Central Victoria and Southern NSW, including:
Albury • Wodonga • Wangaratta • Benalla • Seymour • Bendigo • Finley • Kerang • Echuca • Deniliquin • Yarrawonga • Corowa and surrounding areas.
Passengers outside these regions may stay overnight in Numurkah, where secure vehicle storage is available at our depot.
Melbourne Airport transfers are available at an additional charge.
Cancellation Policy:
- Before final payment date: Refund less $50 administration fee.
- After final payment date: No refund applies.
Travel insurance is strongly recommended.
Fares & Itineraries:
Tour prices are correct at the time of publication but may be adjusted if errors occur or if government taxes or transport costs change. Once full payment is received, no further increases apply.
Tour duration includes the day of departure and day of return. Additional costs caused by schedule changes, strikes or circumstances beyond our control are not included in the tour price.
Payments made through a travel agent are considered received only when Cardwell’s Coach Travel issues confirmation or receipt.
Passenger Eligibility:
Passengers must be physically and mentally able to travel independently. Anyone requiring assistance must travel with a companion. Cardwell’s Coach Travel reserves the right to refuse travel if a passenger’s condition affects their safety or the enjoyment of others.
Itinerary Changes:
Tours and itineraries may be altered without notice due to weather, road conditions, supplier changes, strikes or operational requirements. Any changes will be made in the best interests of passengers.
Fuel Surcharge:
If fuel reaches $3.00 per litre, a fuel surcharge of $5 per person per day may apply to the final payment. If the price of fuel goes over $3.50 per litre new fuel surcharges will apply.
Seating:
A daily seat rotation system is used so all passengers enjoy different seating positions during the tour.
Luggage
Each passenger may bring:
- 1 medium suitcase (max 20kg)
- 1 carry bag for inside the coach
Excess luggage cannot be carried.
Travel Insurance:
Travel insurance is recommended to cover cancellation fees, medical expenses, luggage loss or early return due to illness or emergency. Insurance can be arranged through Cardwell’s Coach Travel or your travel agent.
Force Majeure:
Cardwell’s Coach Travel is not responsible for delays or changes caused by events beyond our control, including natural disasters, pandemics, government restrictions or other force majeure events.
35 McDonald Street, Numurkah VIC 3636
03 5862 1833
www.cardwells.com.au
