Tour Terms and Conditions: By paying the required deposit, you acknowledge that you have read and accepted these Terms & Conditions.
Bookings & Deposit:
A non-refundable deposit of AUD $1,000 per person is required at the time of booking to secure your reservation.
Final Payment:
The balance of your tour price is due 1st June 2027. Bookings made after this date require full payment at the time of booking.
Cancellations:
All cancellations must be received in writing. The $1,000 deposit is non-refundable. If you cancel after 1 June 2027, all monies paid are non-refundable. Comprehensive travel insurance is strongly recommended.
Activity Level:
This is a Level 3 (Moderate) tour designed for active travellers. You should be able to walk for 2–3 hours at a moderate pace, cover up to approximately 6 km in a day, negotiate uneven ground, hills, cobblestones and stairs, and independently board coaches, safari vehicles, boats and other transport. Maximum elevation on tour is approximately 2,377 metres (7,800 feet). This tour is not suitable for travellers requiring mobility aids.
Safari & Touring Conditions:
Travellers should expect long days of sightseeing, warm weather, dusty and uneven roads, limited bathroom facilities between stops, and extended periods travelling in 4WD safari vehicles. Some transfer days exceed three hours, with one day involving up to eight hours of travel including scheduled breaks. Several game drives depart from approximately 6.00 am and may involve up to six hours in safari vehicles. Wildlife sightings are part of the natural environment and cannot be guaranteed.
Group Size:
Tours operate with an average of 15 passengers and a maximum of 18.
Passports, Visas & Travel Insurance:
Travellers are responsible for ensuring they hold a valid passport, obtain all required visas, permits and entry documentation, and comply with health requirements for each destination visited. Comprehensive travel insurance is strongly recommended.
Itinerary Changes:
Cardwell’s Coach Tours reserves the right to alter accommodation, transport, sightseeing or the itinerary where necessary due to weather, road conditions, supplier availability, government requirements, safety concerns or other circumstances beyond our reasonable control. Comparable alternatives will be arranged where practicable.
Traveller Conduct:
Travellers are expected to behave respectfully and follow the directions of the Tour Manager, local guides and service providers. Any person whose behaviour endangers others or seriously disrupts the tour may be excluded from the tour without refund.
Force Majeure:
Cardwell’s Coach Tours is not responsible for delays, cancellations, itinerary changes or additional costs resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, bushfires, pandemics, government restrictions, border closures, civil unrest, terrorism, industrial action, transport disruptions or other unforeseen events. Where possible, reasonable alternative arrangements will be made; however, any additional costs not recoverable from suppliers may be the traveller’s responsibility.
Acceptance:
Payment of the required deposit confirms acceptance of these Terms & Conditions and acknowledges that the traveller is physically capable of participating in the tour.