Tour Terms and Conditions: BOOKING CONDITIONS
Deposit & Final Payment
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A deposit of $150.00 per person is required to confirm your booking.
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Final payment is due by 7th October 2026.
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Bookings made after this date require full payment at time of booking.
Passenger Details Required
Please provide:
Accommodation Options
Please indicate your preference: Twin / Double / Single / Triple / Will Share
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Will Share: We will attempt to match you with another single traveller of the same gender.
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If we cannot find a suitable roommate, the single supplement will apply.
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If sharing passengers decide they are incompatible, both passengers will be required to pay the single supplement (if a single room is available).
IMPORTANT INFORMATION
Free Passenger Pickup & Return Service
Cardwell’s Coach Travel offers complimentary pickup and return from major towns across North, North-East and Central Victoria, and Southern NSW, including:
Albury, Wodonga, Wangaratta, Benalla, Seymour, Bendigo, Finley, Kerang, Echuca, Deniliquin, Yarrawonga, Corowa and surrounding areas.
CANCELLATION POLICY
FARES & ITINERARIES
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All prices are correct at time of publication but are subject to correction for printing errors.
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Changes in government taxes, transport operator charges, or supplier costs are beyond our control.
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No price increases apply once full payment has been received.
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Tour duration includes the day of departure and the day of return.
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Fares do not include extra accommodation or transfers caused by delays, strikes, or schedule changes.
If booking through a travel agent:
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Deposits are not considered received by us until we issue a Booking Confirmation or Payment Receipt.
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We reserve the right to cancel bookings where payment has not been received and to offer seats to waitlisted passengers.
ELIGIBILITY
Passengers must be able to travel independently.
Anyone requiring special assistance must travel with a companion.
We reserve the right to refuse travel if a passenger’s physical or mental condition affects their ability to care for themselves or impacts other passengers.
ITINERARY CHANGES
Itineraries are a guide only and may change due to weather, road conditions, supplier issues, strikes, or other unforeseen circumstances. Any changes will be made in the best interests of passengers.
FUEL SURCHARGE
If fuel prices reach $3.00 per litre, a surcharge of $5 per person per day will apply to the final payment. (Subject to change.) If the price of fuel goes over $3.50 per litre new fuel surcharges will apply.
SEATING
A daily seat rotation system ensures all passengers enjoy similar seating positions throughout the tour.
LUGGAGE
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One medium suitcase per person (maximum 20kg / 42lbs).
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One small carry bag for inside the coach.
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Excess luggage cannot be carried.
TRAVEL INSURANCE
We strongly recommend travel insurance to cover cancellations, medical expenses, loss of luggage, early return due to illness, and other unforeseen events.
Please speak with our friendly team at Cardwell’s Coach Travel or your travel agent at the time of booking.
FORCE MAJEURE
We are not liable for delays or cancellations caused by events beyond our control, including terrorism, pandemics, natural disasters, or other unforeseen circumstances. Obligations will be suspended for the duration of such events.